we strive to ensure your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below:
Refund Policy
- Digital Products: Due to the nature of digital products, we generally do not offer refunds for software, downloadable content, or digital services once they are purchased and delivered. However, if you experience technical issues or have concerns about your purchase, please contact us for assistance.
- Services: Refunds for services rendered are assessed on a case-by-case basis. If you are dissatisfied with our services, please contact us within [insert number] days of the service delivery date to discuss your concerns and request a refund. We will review your request and work with you to find a satisfactory resolution.
Returns Policy
- Physical Products: If you have purchased a physical product from us and wish to return it, you may be eligible for a return and refund or exchange. Please contact us within [insert number] days of receiving your order to initiate the return process. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Return Shipping: You will be responsible for paying the return shipping costs unless the return is due to our error or the product is defective. We recommend using a trackable shipping service and purchasing shipping insurance for your return.
Refund Processing
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Contact Us
If you have any questions about our Refund and Returns Policy, or if you need assistance with a return or refund, please contact us at:
- Phone: +91 6394035761
- Email: hello@debutech.in
We’re here to help!
